ABOUT EVERLAB

Everlab is at the forefront of revolutionising healthcare. As a cutting-edge health tech startup founded by a clinician (GP), we’re reimagining the future of primary care with a bold focus on personalised preventative medicine.

Our mission is simple: empower people to live healthier, longer lives. We provide an exclusive annual membership that targets critical areas of preventative care, including metabolic, cardiovascular, cancer, and musculoskeletal health. Each member receives a tailored approach to diet, exercise, sleep, mental health, and, when needed, medication - all personalised just for them.

But that’s just the beginning. We’ve developed our own AI-driven platform and custom diagnostic labs that enable us to gather real-time data, deliver in-house diagnostics, and provide tech-enabled health reports so that our clinicians can focus on what truly matters - human connection and the complex aspects of care.

WHO WE’RE LOOKING FOR

We are seeking a Registered Nurse with strong clinical experience to join our team in a unique role that blends traditional nursing responsibilities with clinical operations and member support.

This position is ideal for a nurse who thrives on both direct patient communication and behind-the-scenes clinical process improvement. You will play a key role in reviewing escalated results, communicating with members about their clinical queries and outcomes, and working with our doctors to refine workflows that ensure high-quality, timely, and safe care delivery.

Responsibilities

Clinical Review & Escalations

• Triage and review escalated test results and clinical queries.
• Communicate results and clinical information to members in an empathetic, clear, and accurate manner.
• Escalate findings to Everlab doctors as appropriate, ensuring members receive timely next steps.
• Maintain accurate and compliant documentation of all clinical interactions.

Workflow Development & Clinical Operations

• Contribute to the design, testing, and refinement of internal clinical workflows.
• Assist in implementing systems and processes that improve efficiency, safety, and member outcomes.
• Retrieve and prepare pathology, imaging, and diagnostic results for review by medical staff.
• Support the development of clinical protocols, templates, and best-practice guidelines.

Member Communication & Support

• Act as a trusted clinical contact for members regarding results and health queries.
• Provide evidence-based health education within scope of practice.
• Ensure members feel informed, supported, and engaged in their preventative health journey.

REQUIREMENTS

Critical

• Current registration with AHPRA as a Registered Nurse.
• Minimum 2 years of clinical experience in a hospital, primary care, or specialist setting.
• Strong understanding of pathology results, clinical workflows, and multidisciplinary care.
• Excellent written and verbal communication skills, with the ability to explain medical information simply and empathetically.
• High level of organisation, accuracy, and attention to detail.
• Comfortable with digital health platforms and operational systems.
• Commitment to professional standards, confidentiality, and safe clinical practice.

Desirable

• Experience in clinical governance, workflow/process development, or quality improvement.
• Background or strong interest in preventative health and longevity medicine.
• Experience working in hybrid or telehealth environments.
  

WHY JOIN US

Work remotely with flexibility and autonomy

Be part of a mission driven team reinventing healthcare

Access to cutting edge diagnostic tools and technologies

Opportunity to grow with a high impact health tech start up

Make a real difference in people’s lives - before disease strikes

Join us in our mission to transform health care and deliver the future of preventative medicine, today.

See Everlab clinical manifesto by our CMO Dr Steven Lu.

See Dr Steven’s podcast ep here to learn more about Everlab - https://youtu.be/Q1tV32USOGE?feature=shared

See our website (and our team) here - https://www.everlab.com.au/