Why Join Everlab?

🩺 Do work that matters - We are building the future of preventive health. Use your skills to prevent disease, improve access to personalised healthcare and reduce burden on our health system.

📍 Work / life flex - We provide hybrid working flexibility with our offices in Sydney in Surry Hills and in Melbourne in the CBD.

💪 See things through our customer's eyes - Get access to Everlab's health program for free!!

📈 Own a part of our success - ESOP available as part of your REM. We succeed together.

🚀 Great people, delivering great things - Join a welcoming company culture of mission driven and intelligent people.

The role

Everlab’s first dedicated Clinical People and Culture Lead. This person will own the clinician experience end-to-end — from building the systems that scale us from 100 to 1,000+ doctors, to being the trusted human in the room when a doctor needs help. You will shape clinical culture, manage the operational machinery of our doctor network, and free up clinical leadership for strategic work. There is no playbook handed to you. You write it.

Scope & seniority

• Reports to: CMO

• Level: Manager

• Scope: Full doctor network — rostering, relations, culture, pay and performance

• Location: Melbourne or Sydney (Hybrid)

What we’re looking for

Five things matter most for this role. If these sound like you, we’d love to talk.

🏨 Hospitality mindset

You think about the doctor experience the way a great hotel thinks about its guests: every touchpoint matters and people should leave every interaction feeling better than when they started. You own the doctor journey end-to-end — from the moment someone joins to the ongoing rhythm of check-ins, events, and recognition that keeps them engaged and proud to be part of Everlab.

• Examples: doctor onboarding programs, 90-day check-ins, team events and forums, recognition initiatives, offboarding experiences

📅 Project management

Comfortable running 5–10 projects in parallel without dropping the ball. You scope clearly, set milestones, flag risks early, and bring things home. You don’t need to be chased — you’re the one doing the chasing.

• Examples: LMS rollout, rostering system redesign, 90-day review cadence, onboarding playbook, pay process implementation

🧠 Emotional intelligence

Doctors trust you. You build genuine relationships quickly, navigate difficult conversations without losing the relationship, and know when to push and when to listen. You are the person doctors come to when something is wrong — and they leave feeling heard. You can also hold a high bar: conduct issues, underperformance, and exits are handled with care and authority.

• Examples: retention conversations with at-risk doctors, conduct and performance management, contractor vs. employee tensions, supporting doctors through difficult periods

🏗️ Builder mentality

You see the gaps before they become problems and replace ad-hoc processes with systems that scale. At Everlab, you are building infrastructure for a doctor network 10x its current size. You are energised by that, not daunted by it.

• Examples: clinical operations playbook, scalable roster framework, credentialing and compliance workflows, contractor management systems

⚖️ Operational rigour

Comfortable with the details. Pay is accurate and on time. Data is visible. Nothing falls through the cracks. You bring structure to a fast-moving environment without slowing it down.

• Examples: doctor pay calculation and reconciliation, leave and absence tracking, AHPRA credentialing, payroll coordination with finance

The right mindset

This is not a role for someone who wants to manage a steady-state practice. The right person is energised by scale, defaults to building when others would default to managing, and is as comfortable designing a system as having a hard conversation with a doctor. They see clinical people management as a lever for excellence — not just an administrative function.

What’s next?

A member of the team will be in touch within the next 7 days to outline next steps.

About Everlab

Everlab is building the health platform of the future. We exist to deliver personalised, preventative healthcare at scale — using advanced diagnostics, AI, and real clinicians to help people live longer, healthier lives.

Today, we offer Australia’s most comprehensive health assessment: 100+ biomarkers tested across bloods, imaging, and physical diagnostics, reviewed by a dedicated longevity doctor, with personalised protocols to act on the findings. We re-test every 6 months. We are not a 12-week programme. We are your health partner for life.

We are hiring people who want to do the most important work of their careers. The problems are hard. The pace is fast. The mission is real: deliver as much health, for as many people as possible, at the lowest cost.